A tracked user is anybody who posts, votes, or comments on your due.work widget or help center. Users of your product who do not interact with due.work are not considered tracked users.

Guide views are simply the number of guides/articles that are viewed by visitors who are not team members on your account; typically your customers or end users.

NO. If you use due.work automatic login feature in your application, then your users will not need to create their own user account.

If you hit your monthly limit, we’ll contact you by email well in advance to let you know.

We are using third party payment gateways Paddle for payment processing with maximum security. We never store or access your card details.

Yes definitely. In case of upgrade, it will take immediate effect. While with downgrade or cancellation, It will become effective after end of the current billing period.

We follow 7 days refund policy for all of our plans. Once your refund is approved, it will take maximum 10 days to reflect the amount in your account.

Yes! The basic version of due.work has all the essential features unlocked.

We accept all major credit cards and use Paddle to process payments

NO, you can add as many team members you like. We only charge on the basis of number of tracked user or guide views.

If the number of your end user who interact with due.work widget are below 50 per month than, you should consider using basic plan, but if number of end user exceed 50 per month, than you should consider switching to premium plan.