How due.work works?

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1.

THE WIDGET

Reduce support tickets and chat bot messages through automated feedbacks & self help guides.

a

Search

A smart search for all your feedbacks & articles.

b

FEEDBACK & Articles

oCustomer can browse feedbacks & resolve issues using self serve articles.

c

ASK us anything

Answer customer queries directly from your panel.

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2.1

BUILD BETTER PRODUCT

Capture, organize, and analyze feedback in one place to inform your product decisions.

a

CAPTURE PRODUCT FEEDBACK

All in one place, so nothing misses out.

b

MAKE INFORMED DECISIONS

Analyze feedbacks to improve your product.

c

SHARE ROADMAP

Keep your customers in loop on what’s coming next.

build-better-productbuild-better-product
2.2

SELF SERVE ARTICLES

Help customers resolve issue & find success.

a

WRITE

Write articles from rich text & markdown editor.

b

INFINITE NESTING

Customer can browse and give feedbacks.

c

IMPROVE

Through continuous feedback you can constantly improve your articles.

self-serve-articlesself-serve-articles
2.3

ASK US ANYTHING

If your customer didn’t find solution they are looking for, can still contact you in real time.

a

CAPTURE PRODUCT FEEDBACK

All in one place, so nothing misses out.

b

MAKE INFORMED DECISIONS

Analyze feedbacks to improve your product.

c

SHARE ROADMAP

Keep your customers in loop on what’s coming next.

ask-us-anythingask-us-anything
3.

RESPOND

Respond to all customer queries through a single inbox.

a

ALL IN 1 INBOX

Receive all the customer queries, feedback, comments in a single inbox.

b

Respond

Respond to all customer messages, share articles from single place.

respondrespond
4.

ANALYZE

Respond to all customer queries through a single inbox.

a

ALL IN 1 INBOX

Receive all the customer queries, feedback, comments in a single inbox.

analyzeanalyze
5.

ACT

Respond to all customer queries through a single inbox.

a

ALL IN 1 INBOX

Receive all the customer queries, feedback, comments in a single inbox.

a

Respond

Respond to all customer messages, share articles from single place.

actact